A Pandemic Pivot
Defined as an unexpected but rewarding career change
Defined as an unexpected but rewarding career change
After losing my job at an award-winning restaurant in Brooklyn, I began the ultimate career change into digital design by starting my own business building brands and websites for small business owners.
I shifted from Visual Design to Product Design in 2022, aspiring to solve larger design problems that consider product strategy, user needs, and business goals.
I'm currently at M&T Bank where I support the Commercial Bank in problem discovery, user research, and product strategy, as well as design thinking education to business partners.
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My Approach
Action-Oriented
Empathy
Working in restaurants taught me the importance of empathy for both my co-workers and patrons and the value of truly listening to users and collaborators.
Constant Curiousity
With a non-traditional education in design, asking questions, detailed observation, and staying curious are pillars of my design approach.
Working as a freelancer showed me the power of failing forward through action, reflecting and revising, and continuing to move forward.